Last Update: March 2026.
1. Purpose
This policy explains how TappiPay collects, processes and protects personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect:
• Identification information
• Contact details
• Banking information
• Transaction data
3. Purpose of Processing
Personal information is used for:
• Payment processing
• Fraud prevention
• Regulatory compliance
• Customer support
4. Sharing of Information
Information may be shared with:
• Banking partners
• Payment scheme operators
• Regulatory authorities where required by law
5. Data Security
TappiPay applies appropriate technical and organisational safeguards to protect personal information.
6. Data Retention
Information is retained for regulatory periods required under financial legislation.
7. Data Subject Rights
Individuals may request access, correction or deletion of personal information where permitted by law.